It’s no secret that paper-based processes power government services. Everything from handling benefit claims, to paying a parking ticket, to filing for a building permit involves paper. But most of those services can now be conducted online, and as these services shift to digital applications, field workers, caseworkers and inspectors are becoming more efficient. Tedious paper-based process, like the constant need to file, organize and manage documents and related paper management tasks can be reduced – or in some cases, eliminated when moved online. Below, our friends at GovLoop and OnBase have provided ten reasons why you should move away from paper and embrace digital.
Let’s get digital. Capture and AI readiness in 2025.
There’s not much use clamoring to provide Gen AI experiences when many processes are still paper-based. Are you bound to paper in 2025? A survey from Q4 2024, published in Market Momentum Index; AI and Unstructured Data Management, took accounts from 500 US-based organizations. The study explored AI readiness and