Elevate your OnBase experience with KeyMark Cloud managed services
KeyMark Cloud is a hosted solution providing infrastructure and managed services at the application layer, granting flexible visibility and air-tight security for your managed enterprise resources.
What can you do in KeyMark Cloud managed services?
We’re elevating your OnBase experience with key features every managed server should have, and then some.
REAL-TIME DATA VISUALIZATION
View everything from system utilization, usage, and server requests, all in real time.
CUSTOMIZABLE SECURITY DASHBOARDS
Customize highly visual dashboards to gain a birds-eye-view of the information you want to see, in the way you want to see it.
ISOLATED VIRTUAL CONNECTIONS
Take advantage of on-demand remote computing and operate systems in highly secure, isolated virtual networks.
RECORD OF EVENTS
Capture an immutable record of events and store security records in S3 buckets for security monitoring.
BEHAVIOR ID AND TRACKING
Track resource and user behaviors. Identify and investigate irregular activity and the effects it has on resources.
DATA ENCRYPTION KEYS
Encrypt, decrypt, and re-encrypt data using symmetric, asymmetric, imported, and a menagerie of key types.
KeyMark Cloud is your command chair with a 360-degree swivel to spot nefarious patterns and thwart threats before they occur.
Take a KeyMark Cloud overview for the road.
Download our one-pager for a bite-sized summary of the KeyMark Cloud offering and how it can improve your organization’s asset management.
Your server. Our Responsibilities.
- Cover your assets with KeyMark's 24/7 remote monitoring and alerting, spotting issues well before they become problems. Kick-back with the monthly report of our findings.
- Enjoy ongoing maintenance of firewall systems to keep your data in and outsiders out.
- We'll handle the monitoring and routine maintenance of your server and keep systems up-to-date. We'll also equip your administrators with the tools to manage and update the environment as they see fit.
- Take advantage of a dedicated ticketing system for a rapid response to your manage services needs.
Managed services response times
KeyMark’s standards of being knowledgeable, trustworthy, and highly responsive apply to your server service. We pledge to handle your managed services issues in speeds you might not be accustomed to with other managed service providers.
Incident Level
Our Response Time
Urgent
Preventing people from doing their work.
ASAP
High Priority
Affecting a large number of users without halting productivity.
Within 2 hours or 4 after-hours
Medium-Priority
Average problems, inconvenient to a small group of users.
4-8 hours
Resource/Change Control
Requested changes to support growth or performance.
Scheduled event
Secure a major win for your IT department
KeyMark Cloud supports your server management and security from inside the continental United States.
KeyMark Cloud addresses a growing need in the marketplace for a modern, feature-rich, visual, and secure way to manage and monitor enterprise resources — with support from onshore resources. Reach out to our knowledgeable staff to kick-start your new cloud hosting solution.
