Tungsten Automation (formerly Kofax Software) Reseller

What is Tungsten Automation?

Tungsten Automation (formerly Kofax Software) provides process management, robotic process automation, mobility and customer communication services to 25,000 customers in 70 countries.

Tungsten products include: 

• Capture
  • Tungsten Capture
  • Tungsten Mobile Capture
  • Tungsten Transformation Modules (KTM)
• Process Automation
  • Tungsten Smart Process Applications
  • Tungsten Total Agility
• Tungsten RPA (formerly Kofax Kapow)
• Tungsten Insight (Analytics)

Winning the First Mile™ Challenge With Tungsten Automation

Tungsten calls it the First Mile™ – your customers’ initial interaction with your organization and their experience while exchanging information. It’s a crucial moment in determining whether they will choose to do business with you – or your competitor.

Whether it’s opening a new account, applying for a job, filing a claim or becoming a new patient, do you bog them down with paperwork or do you make it easy by letting them submit everything you need with a few quick clicks or swipes of the finger? The answer to that question may help predict how successful your enterprise will be, both now and in the future.

Staying Ahead of the Customer Experience Curve

Tungsten Automation is tailored to the enterprise that wants to lead the mobile customer service revolution. Tungsten has revolutionized software for the customer-centric business with mobile-first, state-of-the-art technologies, including:

• Smart Process Applications like Total Agility that connect your entire range of processes and customer interactions, allowing your business to run more efficiently than ever.
• Transformation Modules that record, organize and analyze internal and external documents.
• Advanced Capture and Mobile Capture capabilities that automate document processing in almost any situation.

Partnering With KeyMark for Your Tungsten Needs

KeyMark is proud to be a gold-level Tungsten Partner. Our team of thought leaders, developers, engineers and support staff has implemented a number of Tungsten solutions that span a range of vertical markets, from corporations to healthcare providers, government agencies to financial institutions, and others. All recognize the need of winning the First Mile™, and all trust KeyMark to help make it happen.