It’s no secret that paper-based processes power government services. Everything from handling benefit claims, to paying a parking ticket, to filing for a building permit involves paper. But most of those services can now be conducted online, and as these services shift to digital applications, field workers, caseworkers and inspectors are becoming more efficient. Tedious paper-based process, like the constant need to file, organize and manage documents and related paper management tasks can be reduced – or in some cases, eliminated when moved online. Below, our friends at GovLoop and OnBase have provided ten reasons why you should move away from paper and embrace digital.
Is an automation ban good for anyone?
Automation is essential. But so are real people. Will automation replace humans? We’ve approached the topic several times before, and today the fear is as real as ever as recently the International Longshoremen’s Association demands a total ban on automation at U.S. ports. Whether this is a broader negotiation tactic or an