Many in the public sector are starting to utilize Robotic Process Automation (RPA) technology with highly effective results. RPA helps businesses automate their processes by taking menial and repeatable tasks off overloaded workers. It not only frees employees to perform more strategic and knowledge-based work but also allows them to
As a South Carolina State Term Contract vendor, KeyMark can help you leverage the State’s investment in a centralized document management infrastructure with OnBase. Sound complicated? Let us answer some of your questions. What is OnBase? OnBase Software by Hyland is a leading Enterprise Content Management solution that manages content
Since 2006, OnBase by Hyland and KeyMark have partnered with the State of South Carolina to provide a state-of-the-art enterprise content management (ECM) solution to all state agencies, counties and local municipalities. The existing OnBase investment allows you to build workflows, automate your business processes, and provide disaster recovery protection,
Understand common buzzwords like workflow and rapid application development (or case management), and learn how these helpful aids improve state operation efficiency.
OnBase Complaint Management for Government Many organizations today don’t have an easy way to funnel complaints to the appropriate departmental personnel for timely resolution. Not anymore. OnBase allows you to standardize your complaint management process, making it easy to capture and centralize complaints and providing you with critical insight to
Have you been thinking about next fiscal year’s budget? If you’ve been considering an enterprise content management (ECM) solution or wondering how you can enhance your current ECM solution, now is a good time to start planning. Here are six ways your government agency can leverage technology to not only
