Third Party Administrators Use Intelligent Capture Technology for a Happier Customer New technologies introduce new customer expectations, and now more than ever, the speed of artificial intelligence has increased the rate at which customers desire to be serviced, particularly among patients and payers. Service Level Agreements (SLAs) need to be
Robotic Process Automation for Logistics Companies, Part 2 In an earlier post, we discussed the first use case of Robotic Process Automation (RPA) for the transportation and logistics industry with shipment scheduling and tracking. Below, we discuss two additional use cases. 2. Invoicing and Credit Collections In addition to streamlining
Robotic Process Automation for Logistics Companies, Part 1 With logistics accounting for 9% of the global gross domestic product (GDP), it’s one of the largest and most productive industries in the global economy. However, the industry, as a whole, has been slower than other industries to adopt new digital transformation
