In need of a flexible ECM, Amwins rapidly deploys an OnBase + KeyMark partnership to provide 800 global users instant and secure access to over 30 million documents.
A global company with a neighborhood feel
HQ’d in Charlotte, NC., Amwins are our neighbors down the road that also happen to operate out of 155 offices globally delivering specialty insurance products and services. With such a large-scale operation servicing customers across a wide range of industries and verticals, Amwins has sought every opportunity to streamline internal collaboration, document management, workflow, and storage to ensure their diverse customer base and global teams are supported with best-in-class solutions.
A quest for a solution
Specifically, one of the specialty insurance company’s greatest differentiators is AmLINK, a proprietary policy and billing system. Amwins identified the need to complement AmLINK with a document management solution that could leverage document viewing, imaging, storage, and workflow. Their search parameters required a platform that was well suited for the insurance industry, was highly flexible, and could be rapidly deployed and modified to meet ever-changing business needs.
In-house, straight from the source, or a value-added partner
Initially, Amwins considered addressing this need by developing an in-house solution with their savvy IT teams. But after initial road mapping, the insurance company quickly realized that any solution with extensive custom coding or a long setup time would be too difficult to scale as the company continued to grow through acquisitions and new divisions.
After evaluating several options for Enterprise Content Management solutions, Amwins spotted OnBase, marking OnBase’s:
- Customizability without custom code.
- Abilities to maximize traditional workflows.
- Flexibility and configurability to scale across the entire back office.
The last piece of the puzzle was deploying OnBase quickly, correctly, and without too much strain on Amwins’ Amwins’ own IT resources. For this, Amwins turned to team KeyMark.
KeyMark powers OnBase for Amwins
With KeyMark’s assistance, OnBase was fully integrated with AmLINK to provide over 800 users with instant access to robust workflows, improved productivity, and over 30 million documents migrated into OnBase for secure access across global teams.
Today, OnBase continues to produce greater visibility into delays and bottlenecks in Amwins’ workflow processes, while a rapid development platform enables Amwins to rapidly deploy future workflows – enabling scalability without custom coding.
Connect your team.
Power your workflow.
We helped Amwins create collaboration across a global network with a highly customizable OnBase solution because that was their automation goal.
We can’t wait to hear yours. Get in touch with our KeyMark team to kickstart a conversation regarding your automation goals and desires.
