When a cyber attack levels 13 years of work, one county government leans into intelligent capture to recover what was lost in record time.
A story of capture in the county
Your local county government handles a daily influx of paperwork, from property deeds and court records, to meeting minutes and invoices. All that paper adds up, ultimately costing an exorbitant amount in hard file storage and printing costs, and considerable trouble when files go missing. The sensible approach is to digitize.
One county recognized this need for digital files and made a leap into the information era by offloading record management to a central file server where they could index and store files easily. Their process took 13 years of diligent work to scan and index millions of documents.
Their problem: Server crash
One day, a disastrous cyber-attack breached the county’s security, bringing the server down and corrupting the data. What had taken 13 years to accomplish was undone in a matter of minutes.
Government employees returned to searching for physical documents in antiquated file systems, and productivity returned to square one. Realizing that this way of work was unsustainable, the county sought solutions. Enter KeyMark.
Our solution: Capture as a service
The latest advancements in intelligent capture capabilities brings artificial intelligence and machine learning into play to rapidly scan, separate, index, and route data in all its forms, with pin-point accuracy and near zero-shot learning. That’s a major alternative to the previous solution of manually scanning and hand-validating paper files.
KeyMark introduced the county to CloudCapture, a modern intelligent capture as a service program that’d allow for fast digitization without any county interaction. All the county had to do was hand-off the files.
Rapid results: 1.67 million documents in 6 months
After receiving the first batch of files, KeyMark went to work on behalf of the county. Applying the CloudCapture solution, KeyMark rapidly captured, separated, classified, verified, and indexed the files — returning 1.67 million files in six months, a mere fraction of the original time. The data was then logged and stored securely in OnBase content services for enhanced visibility and accessibility.
Today, the county staff who had labored for so long manually indexing files has been freed for more satisfying and compelling government work in the community.
Experience capture as a service
With nearly three decades in the intelligent automation industry, KeyMark has participated in the AI-revolution of data capture.
Let us bring what we know to your data processing needs. It all starts with a conversation!
