
AIIM Whitepaper
Case management applications can range from payment management, through contract bids, claims handling and loan origination, to traditional healthcare, crime, or legal cases.
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Case management applications can range from payment management, through contract bids, claims handling and loan origination, to traditional healthcare, crime, or legal cases.
Fiscal challenges continue to impact public housing authorities (PHA) and health and human services (HHS) agencies. These agencies are finding their workforce stretched to the limit as constituent demand for services continues to increase. The number of Americans receiving assistance from programs such as Supplemental Nutrition Assistance Program (SNAP), Medicaid
Broward Sheriff’s Office Finding the right employees is important in any operation, but for public safety organizations like the Broward Sheriff’s Office (BSO) the weight of that responsibility is especially heavy. One of the largest public service agencies in the United States, BSO has about 6,300 employees, including certified deputies,
For the approximately 125,000 people who live in Wood County, OH, the Department of Job and Family Services (WCDJFS) is a safety net. Whether a family needs long-term assistance to get back on its feet or temporary help to get through a financial setback, WCDJFS is committed to fulfilling its
The Basics These are critical times for health and human service agencies. Slashes in staff and budget cuts are a growing reality. State and federal requirements use up valuable resources for collecting and maintaining data for each client, every program. And once the data is captured, it is literally hidden
We trained staff in 30 minutes to process over 1,000 documents in one hour.
It might take 15 minutes to retrieve a file. With OnBase, it only takes seconds.
Industry Solution The Basics To keep the public safe, law enforcement professionals have to act and react quickly and smartly. However, when they try to work and make decisions based on content spread across file cabinets, storage rooms, computers and desks, it’s nearly impossible. But if you convert all that
The Basics Health and human services agencies fight to improve our communities and respond even in tough times. Whether providing housing, food, heat or financial assistance, these organizations play a vital role for clients. For these agencies, eligibility and re-certification paperwork is the common layer for most programs. However, it’s
Most organizations are continually looking for faster and more efficient ways to meet the needs of their customers. While businesses are typically motivated by profit, government agencies are motivated by to better serve their constituencies. This is especially true for Law Enforcement, an institution under constant pressure to ensure public
The Challenge The Office of Pensions was using a six-year-old document imaging and management system and had outgrown the capacity of the system. Limitations within the system when handling correspondence from pensioners, insurance companies, state agencies and other entities had led to extended periods of downtime and constraints on the
The Challenge Like many counties, much of the constituent paperwork is exactly that— paperwork. In the Dauphin County Prothonotary’s Office, the paperwork related to civil cases can be staggering. Documents filed by various departments throughout the county’s court system, as well as records filed by residents engaged in civil court,
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