Insurance is a document-driven enterprise, and insurers were early adopters of enterprise content management (ECM) technologies. Many carriers installed insurance claims management software decades ago, and ECM solutions have advanced significantly in functionality, ease of use, and total cost of ownership. Could your legacy document management solution or core systems be holding you back?
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Understanding Agentic AI, or AI agents
Where RPA bots require a hard set of pre-determined rules at every step along a task, Agentic AI requires a goal and figures out the rest. Breaking the rules Once ground-breaking and cutting-edge technology, robotic process automation (RPA) has reached the end of the line on Gartner’s hype-cycle. Today, RPA