artificial intelligence

AI agents are a combination of RPA capabilities with AI intelligence.

Understanding Agentic AI, or AI agents

Where RPA bots require a hard set of pre-determined rules at every step along a task, Agentic AI requires a goal and figures out the rest. Breaking the rules Once ground-breaking and cutting-edge technology, robotic process automation (RPA) has reached the end of the line on Gartner’s hype-cycle. Today, RPA

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OnBase will play a massive role in data readiness for generative AI.

ECM is more important than ever for generative AI experiences

Data. Data. Data. I cannot make bricks without clay! – Sherlock Holmes, Sir Arthur Conan Doyle In KeyMark’s 25+ years of business, we watched Enterprise Content Management (ECM) solutions, recently re-branded as content services platforms (CSP), climb, crest, and mature in the technological hype cycle. Today, we’re at the point where if

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When AI Gets It Wrong: Bias in AI Decisions

Can Artificial Intelligence Make Bad Decisions? Even if you’ve never asked Siri to set a reminder or told Alexa to play a movie, artificial intelligence (AI) is still part of your world. That’s because AI and machine learning that can understand us and make decisions are playing an increasingly larger

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