case management

When Does Workview Work Best?

When Does WorkView Work Best?

When Does Workview Work Best? So you’ve picked-up OnBase and put it to work collecting data and content from common or everyday sources, converging it into a single repository for your automated workflow needs. Well done! But while you’ve been utilizing OnBase for its strengths as a content services platform

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10 Ways KeyMark Helps Customers

Wow, it has been an exciting year for KeyMark and our customers! With growth comes change, and change often brings new relationships, roles and responsibilities. We wanted to take a moment to make sure all of our customers know that we are here for you, so we wrote a blog

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Contact Tracing Definition

Contact Tracing and Case Management

Contact Tracing Will Require Case Management Software, Says the CDC As the world begins to “re-open” in the midst of COVID-19, many are struggling to understand how best to address plans for contact tracing. Because the CDC is strongly recommending case management technology as part of a contact tracing solution,

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Should I Consider Case Management?

Should I Consider Case Management for my Department or Enterprise? Looking for an alternative to using Excel spreadsheets, Access databases or even paper documents (gasp!) to collect and manage data related to a specific process? A case management system can help. If you’re feeling that running your business using spreadsheets

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2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software

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5 Things We’re Excited About Right Now

There are always things to be excited about at KeyMark, but right now is an especially good time to look forward to what’s on the horizon. Here are 5 reasons to get excited about the rest of 2019! 1. RPA (Robotic Process Automation) RPA, or Robotic Process Automation, is a

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Six Important Ideas for KeyMark Customers

Hello everyone! I hope you are already enjoying a beautiful fall with family and friends. There is so much going on that I wanted to share a few thoughts and hopefully help us all thrive in the future. So, here we go, the six important things on my mind today:

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