insurance

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Insurance Claims Processing Software

Livegenic Virtual Collaboration Podcast Episode 9: Deep Dive Into Livegenic The following is a transcription from Episode 9 of The Orange Chair Podcast, Deep Dive into Livegenic. In this episode, we will be hearing from Livegenic VP of Customer Success, Loden Cullar-Ledford. He’ll be giving us a deep dive into

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TPA Document Capture Technology

OCR Leads to Happier Customers for TPA Insurers

Third Party Administrators Use Intelligent Capture Technology for a Happier Customer New technologies introduce new customer expectations, and now more than ever, the speed of artificial intelligence has increased the rate at which customers desire to be serviced, particularly among patients and payers. Service Level Agreements (SLAs) need to be

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2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software

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A Digital Workforce for Managing General Agents

As a specialized insurance agent and broker, a Managing General Agent (MGA) performs many tasks ordinarily handled by an entire insurance agency. Duties like coverage, underwriting, pricing, appointing agents and settling claims are all handled by one person, creating a lot of mundane, time-consuming, front-end work for an MGA. Through

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3 Ways RPA is Disrupting the Insurance Industry

InsureTech, Blockchain, Bots… All of these disruptors are providing new ways to think about how changes in technology will impact the insurance industry.  I have been attending Insurance events for 15 years and cannot recall an emerging technology that got so much traction, so fast, as robotic process automation (RPA).

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14 ECM Features Insurers May Be Missing without OnBase

Insurance is a document-driven enterprise, and insurers were early adopters of enterprise content management (ECM) technologies. Many carriers installed insurance claims management software decades ago, and ECM solutions have advanced significantly in functionality, ease of use, and total cost of ownership. Could your legacy document management solution or core systems be

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Global Compliance Management for Insurers

Insurance organizations face an unprecedented number of regulations and requirements today. Keeping up with these regulations through a well-planned, well-executed compliance program is no easy task. Not only must you successfully manage the wide range of requirements your organization faces, you must also have a firm grasp of the risk

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5 Reasons Why Insurers Should Integrate With OnBase

OnBase information management solutions By integrating your core systems with the OnBase information management solution, you unleash the full potential of your technology investment in five key ways. OnBase benefits for insurers 1. Effective claims processing: Access critical underwriting policy and claims departments without ever leaving familiar interfaces. No more

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