Business that's faster than a speeding bullet
The AI craze and a constant cycle of new technologies leave businesses looking for ways to automate processes faster, better, and stronger than ever before. When considering where and what to automate, it’s often tempting to turn to the most visible teams—the ones making the sales, closing the deals, serving the clients, or processing the transactions.
Yet, there is one particular department of unsung heroes that, provided with the right tools, supports your organization with the people and culture needed to drive business and provide a positive workplace environment. Let’s talk about Human Resources.
Not all heroes have claws...er...capes
HR professionals tirelessly manage a web of people, policies, and processes that keep organizations running smoothly. These core functions of HR have grown continually complex through several paradigm shifts in the job market, including a global pandemic, the Big Quit, the rise of Gen Z, and an employer-dominated market.
Today’s recent hints of declining interest rates introduce an opportunity to grow business by expanding human capital. Innovative HR teams can get ahead of this upcoming influx in paperwork by taking a critical look at their document management processes and filling in gaps to streamline recruiting, onboarding, and policy delivery.
Superpowered solutions for HR
Three core automation solutions are key to improving HR operations. Let’s identify what they are and how they can help.
Having an ECM system is truthfully a rudimentary concept for any and all back-office departments. But in the scope of human resources, OnBase masters document management and delivery for onboarding and maintaining employee files.
For example: Employee files can be easily stored and searched in OnBase’s central file repository using keywords and tags. Important policies can be delivered digitally, updated automatically, and routed into workflows with minimum human intervention and maximum version control.
Furthermore, OnBase is a surefire way to squeeze the most juice out of your human capital management (HCM) software of choice, with many native integrations and custom APIs available for users to bolster their workflow with direct employee data.
RPA solutions to repetitive processes are like kryptonite to a certain Kryptonian. Solutions like UiPath and Hyland RPA can drill through several platforms to remove manual data entry touchpoints where humans might create accidental mistakes or hold-ups — something we see frequently in employee onboarding and payroll.
For example: You could program a bot to drive future employees through onboarding by automatically delivering forms, discovering incomplete or overdue items, and sending completed forms and verification to HR and necessary government officials for review.
Your bots also help to fill in the cracks and crevices between ECM and other HR applications, pulling and entering data where required.
Forms automation is probably the most straightforward solution with the highest payoff. And it’s precisely what it sounds like. Forms automation software like KeyMark’s Forms InMotion solution transforms the lengthy and tedious process of completing necessary documentation, improving overall experiences for current and future employees.
For example: Fill one field on a form and watch it auto-populate across similar fields; upload critical verification sources to send with a document; or make addendums to contracts in real-time.
Successful forms automation significantly reduces form field errors and provides a seamless way to get the confirmation and verification your HR team needs when they need it.
Riding off into the sunset with offboarding solutions
It’s good fun to talk about new hires and new opportunities, but every great story has to have an end. So, while we’ve talked a lot about the opportunities for automation in improving recruitment and onboarding, we also need to mention the significant and cost-saving results in offboarding and sunsetting employees.
The number one opportunity for process improvement in offboarding lies in benefits of administration.
Especially in larger organizations, HR departments might have an entire team dedicated to checking employee status and removing exiting employees from benefits packages — and that’s all they do. It’s a laborious process involving many steps and clicks across provider pages. But it can all be automated.
Using that dynamic duo of ECM and RPA, HR managers can wield bots that read employee status changes and documentation and replicate the process of visiting provider pages to update or sever employee service. Now that dedicated team of HR professionals can spend less time monotonously clicking and more time providing services and programs that sustain the workplace.
Call in your sidekicks for success!
Our goal is to best understand the unique objectives and challenges of your organizations and help you navigate the multiverse of automation software — tailoring and supporting solutions that meet your needs.
Whether you want to streamline a single process or transform your entire HR function, the journey starts with a conversation!
