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KeyMark’s 5 Minute Rule

Since the earliest days of KeyMark’s existence, three words have defined our mission and commitment to our customers: knowledgeable, responsive, and trustworthy. We strive to embody these words every day, and we keep them in mind throughout all our decision-making processes. To succeed at being knowledgeable, we focus on hiring

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With the right partner, an intelligent automation solution can shift your organization into modern-day processes and maximize efficiency.

How to Choose an Intelligent Automation Reseller

Digital transformation is happening across all industries as organizations use intelligent automation to shift their processes into modern-day systems. Now more than ever, these organizations are discovering the importance of finding a technology partner that can learn their business and meet all of their needs. A technology reseller is one

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2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software

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KeyMark CEO Featured on Clemson University Podcast

Wanner Featured in Business Innovation Podcast KeyMark’s CEO, Jim Wanner, was featured in Clemson University’s “Business of Innovation Pawdcast.” Here, Jim discusses his outlook for Artificial Intelligence and Intelligent Automation technology, KeyMark’s desire to help customers and his dashed dreams of being the Philly Frenetic. Enjoy! What You Can Do

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OnBase Boost on the Blue Prism Digital Exchange

You may have recently heard about KeyMark building three RPA tools to help OnBase users work more efficiently. Indeed, KeyMark was the first company to build something that automates tasks within OnBase using Blue Prism. What you may not know, however, is the origin of why KeyMark pushed so hard

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RPA automation needs to be scaled to match your business objectives.

RPA, Automation and Scaling Your Solution

Scalability in RPA When it comes to Robotic Process Automation technology, it’s crucial to think about the way it can be scaled within your organization. A certain RPA solution may be perfect for your organization initially, but if it can’t grow as you grow it might become a hindrance rather

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KeyMark and Hyland: 20 Years of Partnership

In 1999, KeyMark and Hyland began a partnership that has spanned two decades, and it’s hard to believe just how much these two companies have accomplished since then. As a reseller of Hyland’s OnBase platform, KeyMark has earned an award as a top partner every year since 2000, including 10

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Support Series: Contacting KeyMark Support

Even the most fine-tuned software systems have the occasional bump in the road or hiccup, and that’s exactly what customer support was created for. There are no wrong ways to reach out to support, but there are a few steps you can take that will allow you to get the

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When AI Gets It Wrong: Bias in AI Decisions

Can Artificial Intelligence Make Bad Decisions? Even if you’ve never asked Siri to set a reminder or told Alexa to play a movie, artificial intelligence (AI) is still part of your world. That’s because AI and machine learning that can understand us and make decisions are playing an increasingly larger

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South Carolina State House

How South Carolina is Automating State Government

For years, KeyMark has helped South Carolina government agencies automate their processes as a State Contract OnBase vendor. Through this contract, South Carolina state agencies benefit from discounted prices on OnBase, as well as easy purchasing without the requirement of an RFP. Most importantly, these agencies are becoming more efficient

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Why RPA Makes Sense for your Healthcare Business

Automation is an essential component of most successful healthcare businesses. Many automation tools can free up resources that otherwise might bog down the human employee and allow them to focus on more meaningful tasks while reducing errors commonly found in repetitive functions.  The thought of implementing new technology, however, can

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