Advanced Crew Management System How one southeastern electric cooperative used an advanced crew management system to transform their business: expediting the requesting process, coordinating and tracking lodging, notifying crews of assignments, creating service orders and streamlining the dispatch process. In October 2018, Hurricane Michael left 1.7 million homes and businesses
KeyMark Employees Create Opportunities for Fun When I arrived at KeyMark during the Fall of 2017, like any new employee, I didn’t know what to expect about the culture. I knew that the position was exactly what I wanted next for my career, but often you are taking a chance
Should I Consider Case Management for my Department or Enterprise? Looking for an alternative to using Excel spreadsheets, Access databases or even paper documents (gasp!) to collect and manage data related to a specific process? A case management system can help. If you’re feeling that running your business using spreadsheets
KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software
The Emerging Concept of Mobile Capture More and more, our mobile devices are becoming the primary way we access the Internet. We aren’t just surfing the web either – we’re using our tablets and phones to conduct business. Smartphones are great for taking selfies and photos of your kids, but the
Wanner Featured in Business Innovation Podcast KeyMark’s CEO, Jim Wanner, was featured in Clemson University’s “Business of Innovation Pawdcast.” Here, Jim discusses his outlook for Artificial Intelligence and Intelligent Automation technology, KeyMark’s desire to help customers and his dashed dreams of being the Philly Frenetic. Enjoy! What You Can Do
You may have recently heard about KeyMark building three RPA tools to help OnBase users work more efficiently. Indeed, KeyMark was the first company to build something that automates tasks within OnBase using Blue Prism. What you may not know, however, is the origin of why KeyMark pushed so hard
Scalability in RPA When it comes to Robotic Process Automation technology, it’s crucial to think about the way it can be scaled within your organization. A certain RPA solution may be perfect for your organization initially, but if it can’t grow as you grow it might become a hindrance rather
With so much information available today on Robotic Process Automation, it can be easy to get overwhelmed. In reality, there are only a few important things you need to know about this technology in order to understand what it can do for your organization. Once you have the basics down,
In 1999, KeyMark and Hyland began a partnership that has spanned two decades, and it’s hard to believe just how much these two companies have accomplished since then. As a reseller of Hyland’s OnBase platform, KeyMark has earned an award as a top partner every year since 2000, including 10
Even the most fine-tuned software systems have the occasional bump in the road or hiccup, and that’s exactly what customer support was created for. There are no wrong ways to reach out to support, but there are a few steps you can take that will allow you to get the
Can Artificial Intelligence Make Bad Decisions? Even if you’ve never asked Siri to set a reminder or told Alexa to play a movie, artificial intelligence (AI) is still part of your world. That’s because AI and machine learning that can understand us and make decisions are playing an increasingly larger
