Content Management Reduces Costs And Improves Constituent Benefits For Pennsylvania Treasury Department The Challenge One of the Treasury’s main responsibilities is to make sure eligible citizens get funds they’ve been approved to receive. Even in times of high demand, these payments – like unemployment and other supplementary payments – must
Allegheny County Department of Human Services Improves Accounts Payable Process with OnBase Workflow The Challenge In order to more efficiently manage the organization’s Accounts Payable department, DHS turned to KeyMark to help implement a voucher workflow solution, which was a pilot project in Allegheny County. DHS’s solution now serves as
Document Capture and Business Automation Provides 75% Savings for County The Challenge Allegheny County, like many local governments, constantly investigated ways to reduce cost without reducing services. One area targeted for potential cost saving was the process of managing payments made to the county’s election poll workers. Regardless of the
Technology Underwrites ROI for HMIC The Challenge The previous document management system, implemented in 1995, was not up to the challenge of processing 120,000 multi-page documents per month and the system was very labor intensive. For example, documents had to be sorted into batches, and after batching, indexed information could
As a 51-store Wendy’s franchise, First Sun Management Corporation employs approximately 1,400 employees on any given day. With nearly 4,000 to 4,500 new job applicants every year and 120 new employees each month, mountains of paperwork regularly flow into First Sun Management’s corporate offices. With the growing challenges of maintaining,
State Agency Improves Efficiency And Solves Its Paperwork Problems Towards Affordable Housing SC State Housing has served South Carolina citizens for more than three decades. Throughout the years, agency programs have made housing affordable for more than 150,000 people. It has also issued more than $1.1 billion in tax-exempt bonds
To better serve constituents, Richland County’s information technology department had developed its own departmental software solutions for document capture and imaging. Each solution took approximately four to six months to create and deploy, as each department had its own unique needs and requirements. Requirements: Easy to Configure and Customize Realizing
The Evolution of Progress The Pepsi Bottling Group (PBG) has consistently focused on process improvement. “As an organization we spend a great deal of time asking ourselves how we can move forward — do our work smarter,” shares Brian Monroe, PBG’s Support Services Senior Group Manager. By analyzing their payment processes
A Debt Servicing Company Sees a Need This story reflects the experience of a confidential client: a manager and servicer of domestic and international consumer debt portfolios for credit grantors and debt buyers. This company manages and collects on accounts that are serviced by various creditors and debt owners. The
Clemson University’s goal is to be one of the top 20 public universities in the nation, and it has received numerous accolades for the accomplishments of its staff, students and programs. However, attracting and retaining leading educators and top-ranked students is no easy task when faced with constraints on human
Unique Processing Requirements Along with the firm’s success has come an increasing demand on accounts payable, as paper and processing needs have skyrocketed. “Being a services company, there’s always an emphasis on running efficiently on the back office side,” says Tom Kendall, Director of Financial Planning and Analysis for Russell
When an off-site relocation of the Accounts Payable department of Gulfstream Aerospace threatened to cause further inefficiencies and increase costs, Gulfstream professionals knew they had to take action. As an organization dedicated to continuous improvement, Gulfstream operates under a lean environment, frequently implementing best practice and Six Sigma efforts. So
